FAQs

We work directly with carefully selected artists and acclaimed designers from around the world. There is a strong emphasis on work that reflects the artist's creative portfolio of experimental and dynamic pieces. With a focus on showcasing outstanding talent that have:

– International reputation
– Exhibition history
– Unique artworks
– Conceptual and technical merit

You can learn all about our products on their individual product pages. If you have any other questions or thoughts, drop us an email.

If you find an artwork that you love, you can add it to your wish list. This lets you create a selection of your favourite pieces and saves any that you’d like to purchase at a later date. To add specific artworks to your wish list, click the star icon on the artwork image. You’ll be asked to create an account.

Every finished work we send is packaged and delivered with an exceptional attention to detail. Your Wrong Shop order will arrive in our custom-built packaging.

Unframed posters and prints are rolled, packed and shipped in a protective tube.

Framed items are shipped in our protective, recyclable cardboard box.

Head to our trade page for more information or contact trade@thewrongshop.co.uk

Wrong Shop HQ is based in the UK, but we utilise a network of known couriers across the world to offer global shipping.

A limited edition artwork means that only a limited number can or will be produced. The edition size tells you how many artworks will be produced. Generally, a smaller edition size means it's rarer.

Our limited edition prints are often signed by the artist or designer. This will be specified on the product page.

We would discourage you from hanging our posters and prints in a bathroom where evaporation and condensation may ruin the artwork and frame.

We recommend that you do not hang it near a heat source such as a radiator or boiler. Excessive heat or excessive cold will damage both the frame and artwork.

We also suggest you hang your art in a place that won’t reflect too much light. We use high quality acrylic glazing on all our frames as it is more robust and shatter resistant than glass. It also preserves your artwork, keeping your print protected.

Yes! If you purchase a framed poster or framed limited edition print. Please see our framing page for more details.

Please note, if a framed item is not in stock, then they are made-to-order and can take up to 2-4 weeks.

You can, but we recommend purchasing our bespoke frames or waiting until you receive your print before arranging any framing. This is because there can be slight variation in the measurements on our website and the artwork you receive.

At checkout, you will be presented with the payment options for your country. We offer a range of ways to pay depending on your country including; by debit or credit card, such as Visa, Amex, Mastercard, as well as Paypal, Apple Pay, iDeal (Netherlands only) and also Klarna.

Yes! For all international orders, we ship to destinations worldwide. We take payments in either GBP, Euros or US Dollars.

Please be advised that local taxes and/or import duties may be applied and are not included in the shipping cost. If applicable, these are clearly displayed at the checkout.

Yes, we offer Klarna for flexible payments in certain countries. When you shop with Klarna your purchase will be delivered before you pay for it. If your payment is due and you haven't received your goods, contact Klarna's Customer Service.

Klarna offers two different Buy Now Pay Later Credit Products:

Pay in 3 instalments allows a consumer to spread the cost over 3 equal payments. This product is completely interest-free.

Pay in 30 days allows a consumer to get up to 30 days to pay for their goods with no interest.

T&Cs apply: https://www.klarna.com/uk/terms-and-conditions/

Available countries: Australia, Austria, Belgium, Canada, Croatia, Denmark, Finland, France, Germany, Ireland (Republic of), Italy, Netherlands, Norway, Spain, Sweden, United States and United Kingdom.

If you have signed up to our newsletter, you’ll receive an email containing your 10% off code. If you are having trouble locating this, please double check your inbox as well as spam / junk emails and if you still can’t find it, there may be an issue with the address you’ve entered. We would recommend signing up again using an alternate email address or contacting us on list@thewrongshop.co.uk 

Yes, we can provide an eGift card in a range of denominations. Please purchase here.